1. **Issue: Difficulty Saving Games or Searching for Games**

– **Solution**: Please refer to the catalogue videos and the QR code card received in the box for guidance. If the issue persists, send us a message, and we will assist you.

2. **Issue: HDMI Stick is Not Recognizing**

– **Solution**: Try connecting the HDMI stick to different HDMI inputs on your TV or monitor. Remove the HDMI stick, then reinsert it securely.

3. **Issue: Games are Slow**

– **Solution**: Please note that most of the games on the Atom Pro console are from 1980-2005, so the performance may not be comparable to modern games. This is normal for retro gaming.

4. **Issue: Confusion with Operating the Joystick**

– **Solution**: Refer to the catalogue video included in the package for detailed instructions on operating the joystick.

5. **Issue: Joystick is Unresponsive**

– **Solution**: Try replacing the batteries in the joystick. Ensure the new batteries are properly installed.

6. **Issue: Game is Not Being Detected**

– **Solution**: Carefully remove the SD card from the console, then reinsert it securely to ensure proper detection.

7. **Issue: Product Defective**

– **Solution**: All products undergo two quality control (QC) checks, so it is highly unlikely the product is defective. Please review the operations video and installation instructions carefully. If the issue persists, send us a message through the Amazon buyer portal, and we will resolve it promptly.

If you continue to experience any issues, feel free to reach out for further support.